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how to buy a shipping container
Our Process
24/7 Container Inc.
Simple, Reliable, Built Around You
Buying a shipping container should never feel complicated. Whether you’re ordering your first 20ft unit or sourcing ISO tanks for an industrial project, we guide you through every step — clearly, efficiently, and without the usual runaround.
Here’s exactly how it works, from first click to final delivery.
🔹 Step 1: Tell Us What You Need – Start Smart, Finish Faster
Getting started is fast, precise, and built around you.
We don’t believe in generic one-size-fits-all recommendations — because your needs aren’t generic either. The more we know upfront, the faster we can match you to the exact container that suits your project, budget, and timeline.
📋 How to Reach Us:
You can initiate your request in whatever way is most convenient:
- Quote Request Form (fastest for detailed orders)
- Direct Call (speak to a specialist immediately)
- Email (for complex specs or formal RFQs)
No matter the method, we treat every inquiry with urgency and focus.
🔍 Here’s What We’ll Ask — and Why:
- Options include:
- New / One-Trip (pristine, single-use from factory)
- Used (graded: Wind & Watertight, Cargo-Worthy)
- ISO Tank (bulk liquid or gas — T11, T14, Food-Grade)
- Refrigerated / Reefer (for temperature-controlled goods)
- Modified / Custom (e.g. mobile offices, workshops)
Why this matters: Container type defines stock availability, delivery method, and pricing structure.
- Standard sizes include:
- 20ft Standard (most common, ~1,170 cubic ft capacity)
- 40ft Standard (double volume, better value per cubic ft)
- 40ft High Cube (extra height, 9’6” vs 8’6” standard)
Why this matters: Sizing affects delivery logistics, site access, and modification potential.
- We’ll ask for your ZIP code or delivery site details.
- Need urban, rural, or restricted access delivery? Let us know.
Why this matters: Location determines delivery costs, lead times, and depot sourcing. We prioritize local inventory to reduce freight expenses.
- Modifications (doors, insulation, paint)
- Delivery access constraints (low bridges, narrow roads)
- Use case details (export, storage, mobile office)
Why this matters: Custom needs can influence unit selection and help us prepare for any site challenges.
🤝 Not Sure About the Details? We’ve Got You.
- Don’t know the difference between Cargo-Worthy and Wind & Watertight?
- Unsure if a Reefer or High Cube is better for your job?
No problem. Our team asks the right questions to uncover the best fit — without wasting your time.
⏱️ Our Commitment: Speed Meets Precision
- Every inquiry is reviewed by an experienced container specialist, not just an automated system.
- Average Response Time: Under 3 business hours.
- You’ll get a real answer, not a generic auto-reply.
Pro Tip: The more detail you give us, the faster we can lock in the best unit — and potentially save you money by optimizing delivery routes or depot sourcing.
🔹 Step 2: Receive a Transparent, Custom Quote – No Guesswork, Just Clarity
After we’ve discussed your needs in detail, you’ll receive a custom quote built specifically around your project. We don’t do “ballpark” estimates. Every quote is real, accurate, and actionable.
Here’s what you can expect when we deliver your pricing:
📦 1. Exact Container Specifications – You Know What You’re Getting
We outline the exact container specs, so there’s no uncertainty.
- Size: 20ft / 40ft / High Cube / ISO Tank / Reefer
- Condition:
- New / One-Trip: Factory-grade, single-use, pristine condition
- Used Wind & Watertight (W&WT): Verified for no leaks, structurally sound
- Cargo-Worthy (CW): Suitable for transport, certified for shipping
- Photos (for used units): We provide actual photos of your specific unit (not generic stock), showing all doors, sides, roof, and interior — including any minor wear/dents, if applicable.
- Serial Numbers / Container ID: For ISO tanks or regulated units, we include the full ID and CSC certification status.
Why This Matters: You make an informed decision with the full picture, literally.
💵 2. Price Breakdown – Full Transparency
No “call for delivery cost” gimmicks. You’ll get a clear line-by-line cost.
Based on type, condition, and supply availability at the nearest depot.
Calculated based on distance, truck type (tilt-bed, flatbed), and any special access needs.
Itemized, per request — e.g., $450 for a roll-up door, $300 insulation paneling, custom paint quote.
Example:
Container: Used 40ft W&WT – $3,200
Delivery: 160 miles – $750
Modifications: N/A
Total: $3,950 (Taxes included)
You won’t see:
- “Starting at…” vagueness
- Delivery “to be confirmed later”
- Random surcharges post-agreement
⏱️ 3. Delivery Timeline – Your Schedule Matters
Every quote includes an estimated drop-off window:
- Standard Orders: Delivery within 5–10 business days.
- Expedited Delivery: Available based on urgency and logistics (additional fee clearly stated if applicable).
We also provide:
- Tentative delivery date range (e.g., between April 30 – May 3)
- Day-before confirmation: Our logistics team will confirm your slot 24 hours in advance.
- Contact info for your driver on delivery day.
Why This Matters: You can plan your site, team, and operations without guessing.
🛠️ 4. Modification Details (If Requested)
If you’ve requested custom work, the quote includes:
- Modification scope (exact specs of what’s being changed/added)
- Timeline for completion (e.g., 2 weeks for basic mods)
- Photos of similar past projects (if available) to set expectations
- Materials: All materials listed (e.g., 1.5" insulation foam, 16-gauge steel for added doors)
No “we’ll see how it goes” – full details, upfront.
❌ No Hidden Fees. No Last-Minute Changes.
Once the quote is issued, you’ll know exactly:
- What you’re paying
- What you’re getting
- When you’ll receive it
And unless you change something, that quote will not change.
⏱️ Typical Quote Turnaround: Same Day or Within 24 Hours
- Standard Requests: Same day quotes on most container types.
- Complex / Custom Orders: Within 24 hours — max.
- Need it faster? Just let us know.
You won’t wait days for a reply. We move fast because your time matters.
✅ Why This Step Matters to You:
You’ve got zero risk moving forward because:
- You see the real costs.
- You know the condition of what you’re buying.
- You control the timeline.
And you’re not locked in until you’re 100% satisfied with the quote.
🔹 Step 3: Confirm Your Order – Lock It In, Stress-Free
Once you’ve reviewed your quote and you’re ready to move forward, we keep it simple — no drawn-out steps, no unexpected paperwork.
Just say the word, and here’s what happens:
🗂️ What We Do Immediately:
We lock in your unit from the closest available depot, ensuring:
- Faster delivery times.
- Lower transport costs.
- The exact spec you agreed to — nothing less.
You’ll never have to worry about “bait-and-switch” inventory tactics. Once secured, it’s yours.
We finalize the delivery schedule based on:
- Your preferred dates.
- Site readiness.
- Regional logistics windows.
You’ll receive a clear delivery window, with updates as we dispatch. If there are any constraints (weather, access issues), we notify you immediately and work around them.
You’ll receive a formal invoice via email, clearly itemizing:
- Container cost.
- Delivery charges.
- Any modifications (if requested).
- Total payable, with no hidden fees.
💳 Payment Methods – Secure & Flexible
We offer secure, verified payment options:
- Bank Transfer (ACH or Wire) – Fast, traceable, and verified.
- Certified Bank Cheque (in select cases, with pre-approval).
- Other agreed terms (for bulk or repeat clients).
Once payment is confirmed, delivery is locked in and the countdown begins.
📬 What You Receive Right After Confirmation:
You’ll get a confirmation email and direct call from our logistics team, summarizing:
- Container type, condition, size.
- Delivery address & scheduled date.
- Contact info for your dedicated rep.
We’ll send a simple, practical checklist to prepare for delivery:
- Site access requirements (width, clearance, surface).
- Recommended surface leveling tips.
- Contact protocol for delivery day.
📦 Pro Tip: We advise all clients to have a contact on-site during delivery, but our team will coordinate directly with you if that’s not possible.
📌 Commitment Without the Guesswork:
We believe confirmation should be final and simple — no games, no hidden clauses.
- Containers are held exclusively for you upon confirmation.
- Invoices are straightforward, with all terms agreed before payment.
- Support remains open: If you need to adjust delivery, have payment questions, or need last-minute clarifications, your rep is always one call away.
🚀 What This Means for You:
- No delays due to “inventory issues.”
- No last-minute price changes.
- Total visibility from confirmation to delivery.
You’re not just a transaction — you’re a client who expects things to run smoothly. And that’s exactly how we operate.
🔹 Step 4: We Deliver. You Inspect. We Stand By It.
Once your order is confirmed, our logistics team moves into action, ensuring your container arrives on time, in the agreed condition, and with zero surprises.
🚛 Nationwide Delivery You Can Count On
We coordinate direct delivery to your specified location, whether it’s a busy construction site, a remote farm, or a commercial depot. Every route is planned with efficiency and reliability, minimizing delays and optimizing cost.
Typically 5–10 business days from payment confirmation. This allows us to secure your container, schedule transport, and handle any required inspections or modifications.
When time is tight, we offer priority delivery options upon request. If you need a container within 2–4 business days, our team will assess available inventory and logistics routes to meet your timeline.
🏗️ Delivery Methods Explained
Different delivery setups are available based on your site conditions and equipment access. Here’s how it works:
- The driver tilts the truck bed, allowing the container to slide off gently onto your prepared site.
- Requires ample space in front of the delivery area (typically 80–100 ft in length) for the truck to maneuver.
- Best for clients without heavy equipment for off-loading.
- Driver handles the unloading.
Ideal for: Residential deliveries, small businesses, farms, or any location where lifting equipment is unavailable.
- The container arrives on a flat platform. Off-loading is your responsibility.
- Requires a forklift or crane capable of handling the container weight (approx. 5,000 – 8,000 lbs for 20ft units; 8,000 – 10,000 lbs for 40ft units).
- Offers more flexible scheduling due to wider flatbed availability.
Ideal for: Commercial/industrial sites with lifting capacity or clients wanting control over positioning.
📍 Site Access Requirements
- Delivery area must be level and clear of obstacles (overhead wires, trees, debris).
- Ground stability: Avoid soft ground, mud, or inclines — these can complicate unloading.
- Our team will provide pre-delivery guidance to help you prepare.
Not sure if your site is ready? Send us a photo or call us — we’ll advise at no extra charge.
🧐 What Happens Upon Arrival?
Once the container is on-site:
- Walk around and inspect the exterior for structural integrity.
- Open and close doors to check seals and locking mechanisms.
- Verify ventilation, flooring condition, and any agreed modifications (if applicable).
You’ll already have photos of the container sent before delivery — this is just to confirm everything arrived as promised.
We stand behind every container. If there’s any concern:
- Contact us immediately.
- Our logistics or sales manager will address it directly.
- Issues are rare — but if they happen, we resolve them fast.
Your peace of mind matters. Delivery is just the start of our commitment.
🛠️ Post-Delivery Support: We’re Still Here
- Need container repositioning advice? We’ll help.
- Want to add modifications later? Let’s discuss.
- Have questions about maintenance or site use? Ask anytime.
You’re not just buying steel — you’re gaining a partner who ensures the container keeps delivering value long after it arrives.
🔵 Real-Time Tracking & Updates
From scheduling to drop-off:
- You’ll receive updates on ETA, driver contact (where applicable), and any changes due to weather or site constraints.
- Our dispatch team remains accessible by phone or email during the entire process.
🔹 Step 5: Post-Sale Support, Custom Modifications & Ongoing Partnerships
We don’t consider a delivery the end of our relationship — it’s just the beginning of how we continue to add value.
If your order included custom modifications, or if you need further support after receiving your container, we’ve built our service model to stay responsive, flexible, and reliable.
🛠️ Custom Modifications – Tailored to Your Specs
We understand that sometimes a standard container just won’t cut it. That’s why we offer professional modification services, coordinated immediately after your container purchase.
Here’s what we frequently customize:
- Additional swing doors
- Roll-up garage doors for easy access
- Personnel doors with secure locking systems
- Standard or shatterproof glass installations
- Steel-framed vents or HVAC prep for airflow control
- Spray foam insulation for thermal regulation
- Complete wiring for lighting, outlets, and heavy equipment
- Integration of breaker panels for site-ready operation
- Custom color choices
- Anti-corrosive coatings for harsh environments
- Branded finishes for commercial use
Each modification project is handled by certified fabricators and electricians, ensuring that the integrity of the container is maintained while meeting your specific functionality needs.
Typical Customization Lead Time: 2–4 weeks, depending on complexity.
You’ll receive:
- A detailed modification plan based on your request
- Timeline commitments with regular progress updates
- Final inspection & delivery coordination for the modified unit
We treat your project with the same urgency and precision that we give to your initial order.
🤝 Dedicated Support for Future Orders – Relationships That Last
We’re not in this for one sale — we’re in this to build long-term partnerships.
Every client is assigned a dedicated representative, someone who:
- Knows your history, preferences, and site requirements.
- Provides priority quoting for repeat orders.
- Keeps you updated on inventory changes, price trends, and exclusive offers.
Need another container in 3 months? A specialized ISO tank next year? Your rep is just one call or email away — and already understands your operation.
📊 Why This Matters – The Numbers Speak
- Over 45% of our clients reorder or refer others within 12 months of their first purchase.
- More than 600 repeat transactions completed in the last 24 months alone.
- 98% of modified orders delivered on time and within agreed specs (2023–2024 data).
- Zero tolerance for post-sale neglect — if there’s an issue, we solve it.
🔧 Real Support = Real Results
Unlike many container sellers who disappear after delivery, we remain accountable.
- Need help after installation? Call us — we respond.
- Planning a future expansion? We’ll advise based on what’s worked for others in your industry.
- Found a rare challenge? We’ve seen it before, and we’ll find the solution.
Our service doesn’t end with the sale — it evolves with your needs.
🔵 Thinking Long-Term? Let’s Talk.
Whether you’re considering a second unit, planning for project growth, or just want a supplier who’s got your back, we’re here — ready to deliver again.
🔍 Common Questions Answered – No Surprises, Just Clarity
Delivery times depend on three key factors:
- Container Type & Condition (e.g., new, used, ISO tank)
- Your Delivery Location (proximity to nearest depot)
- Availability at the Time of Order
For standard orders, most containers are delivered within 5–10 business days after payment is confirmed.
- New/One-Trip Containers: Typically on the shorter end, as inventory is centralized and ready for dispatch.
- Used Containers: If you request specific grades or features (e.g., CW with double doors), allow extra 1–2 days for inspection and documentation.
- ISO Tanks & Modified Units: May take longer — 7–15 business days depending on modification scope or sourcing from specialty depots.
Expedited delivery options are available — ask us during the quote process.
Note: Delays are rare, but we communicate early if weather, road access, or regulatory holds impact timing. 99.6% of our deliveries arrive on time.
Yes — proper site preparation ensures a smooth and safe delivery.
Here’s what we recommend:
- Level Ground: Containers require a flat, stable surface (gravel, concrete, or compact dirt).
- Access Width: Minimum 10 ft wide for standard tilt-bed delivery trucks.
- Overhead Clearance: Ensure 14 ft vertical clearance — no low-hanging wires, branches, or structures.
- Turning Radius: Delivery trucks need room to maneuver, especially for 40ft units.
- Weather Considerations: Avoid scheduling delivery during heavy rain or snow — soft ground can complicate off-loading.
Need help? We provide site prep guidance specific to your property. If tilt-bed delivery won’t work, we offer flatbed + crane options for limited-access sites.
If anything doesn’t meet your expectations, we want to know immediately.
We stand by every container we deliver.
- Used Containers: You receive pre-delivery images and grade verification. If the unit does not match this, we resolve it.
- Damage During Delivery: Rare, but if it happens, document with photos and call us same day.
- Operational Issues (e.g., reefer unit not functioning): Contact us for troubleshooting, warranty claims, or repair support.
Our reputation is built on honest resolution. You won’t get silence or excuses.
Post-sale support is part of our promise. We’re not done until you’re satisfied.
Absolutely — especially for used containers where each unit varies.
We provide:
- Condition Reports: Including details like denting, rust (if any), flooring type, door seals, and locking mechanisms.
- High-Resolution Images: Of the exact unit or representative units (if purchasing multiple).
- Video Walkthroughs: Available upon request for bulk or modified orders.
Transparency is key. We never ship a container unless you’ve seen what you’re getting.
New & One-Trip Units: These follow industry-standard specifications and arrive clean, unmarked, and structurally perfect — but photos can be provided on request.
We encourage them. Every project is unique, and we’re here to provide straight answers.
- Call us directly: [XXX-XXX-XXXX]
- Email: info@24-7container.com
- Or use our Quick Quote Form and add your questions — we’ll respond within 3 hours.
📦 Why This Process Works – Breaking It Down
We’ve fine-tuned our process over 15+ years, not because we needed to reinvent the wheel, but because too many buyers told us they were tired of delays, vague quotes, and last-minute surprises.
Here’s why our system consistently delivers — and why clients come back.
Every interaction is built for efficiency, not bureaucracy.
- Direct access to a container expert from the first contact — no generic forms that disappear into a void.
- Clear intake: You tell us what you need; we respond within 3 hours or less with the right follow-up, not a script.
- We skip the “back-and-forth” quoting that plagues the industry. You get a customized quote upfront, based on real-time depot availability, delivery feasibility, and your specific project.
🔍 Stat: On average, our clients receive a finalized quote 48% faster than the industry norm (based on 2023 feedback data).
Why it matters: Time is money. You’re not chasing us — we’re already on it.
Too many buyers discover “hidden fees” after they’ve locked in. Not here.
- Our quotes include everything:
- Container price (condition grade noted).
- Delivery fees based on zip code and truck type.
- Any applicable modification costs listed separately, not buried.
- If used containers are offered, you get condition reports and photos before you agree.
- No extra handling charges. No last-minute “fuel surcharges.”
Example: A client in Texas gets quoted $3,200 for a 40ft W&WT used unit + $650 delivery. That’s it. We explain why that’s the cost, and it doesn’t change.
Why it matters: You can budget confidently. No guesswork. No risk.
Experience means we’ve seen every scenario — and we know how to solve it before it becomes a problem.
- Access to 30+ depots nationwide, giving us flexibility to source from the closest, most cost-effective location for you.
- Deep knowledge of transport logistics — if your site has limited access, we plan the truck type accordingly.
- Our team tracks seasonal inventory cycles, ensuring we lock in prices early before market fluctuations hit.
- We've served industries ranging from construction to pharmaceutical to government procurement — each with its own standards.
Data Point: In 2022, during a container shortage spike, we fulfilled 92% of orders within normal delivery windows while others delayed for weeks.
Why it matters: We don’t guess. We know — and we execute.
You’re not just another order number.
- We customize recommendations based on how you plan to use the container — not just what’s in stock.
- Storing tools? You might not need a one-trip.
- Modifying for office space? We suggest high cube and walk you through insulation options.
- Every buyer is assigned a dedicated contact — no passing between reps.
- We accommodate special requests like specific delivery timing, driver coordination for difficult sites, or rush orders.
Client Example: A farm in Iowa needed two 20ft reefers within 7 days for harvest storage. We sourced, inspected, and delivered in 6 days, beating their window.
Why it matters: Your goals drive our service. We adapt to you, not the other way around.
From the first conversation to final delivery, we’ve built a process that puts clarity and control in your hands:
- You know exactly what you're getting.
- You know exactly when it’s coming.
- You know who to call if you need us.
That’s why over 45% of our clients reorder or refer us. Not because they had no other options — but because we’ve made their container buying experience better than they expected.